Terms and Conditions

Welcome to Dua Cosmetics! Please read these terms and conditions carefully before using our website and services. By accessing or making a purchase on Dua Cosmetics, you agree to comply with and be bound by the following terms.

1. Introduction

These terms apply to the use of the website www.duacosmetics.com (the "Site") and the products and services offered by Dua Cosmetics.

We reserve the right to update or modify these terms at any time without prior notice. Please check this page periodically for updates.

2. Products

All products sold through the Site are cosmetic products. We strive for accuracy in product descriptions, but cannot guarantee that all information is free from errors or omissions.

Colors and packaging may vary slightly due to differences in screen displays and manufacturing.

3. Pricing

All prices listed on the Site are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

Prices are subject to change without notice, but any changes will not affect orders already confirmed.

4. Payment

We accept the following payment methods:

1. Easypaisa
2. Cash on Delivery (COD)
3. For COD orders, the payment will be collected upon delivery at your provided address.

5. Shipping and Delivery

We ship to all regions in Pakistan.

Shipping charges may apply and will be calculated at checkout.

Orders will be processed within 1-2 business days. Delivery times may vary depending on location.

6. Returns and Refunds

We accept returns and exchanges only for defective or damaged products.

If you receive a damaged product, please contact us within 7 days of receiving the order to arrange a return or exchange.

All returned items must be in unused condition with the original packaging.

7. Customer Responsibilities

You are responsible for providing accurate shipping information. Dua Cosmetics is not responsible for any delays or misdeliveries due to incorrect or incomplete information.

You must be of legal age (18 or older) to make a purchase on our website.

8. Privacy Policy

We are committed to protecting your privacy. Any personal information you provide will be used solely for processing your orders and improving your experience with Dua Cosmetics.

We do not share your information with third parties without your consent, except where required by law.

9. Limitation of Liability

Dua Cosmetics is not liable for any direct or indirect damages arising from the use of the website, including any errors, interruptions, or delays.

Our liability is limited to the value of the product purchased.

10. Governing Law

These terms and conditions are governed by the laws of Pakistan. Any disputes arising from these terms shall be resolved under the jurisdiction of the courts in Pakistan.